Capella 4045 Assessment 3

Capella 4045 Assessment 3

Student Name

Capella University

NURS-FPX4045 Nursing Informatics: Managing Health Information and Technology

Prof. Name

Date

Technology in Nursing

Introduction to the Selected Technology Topic

Telehealth videoconferencing systems were chosen for this discussion due to their capacity to expand patient access to healthcare, enhance quality outcomes, and increase patient safety. Especially relevant in remote or underserved regions, telehealth reduces obstacles to receiving timely care while promoting patient-centered approaches. This technology enables real-time communication between patients and healthcare providers, fostering continuity of care and helping to lower hospital readmission rates. To gather evidence, databases such as PubMed, CINAHL, and ScienceDirect were explored using search terms like “telehealth videoconferencing in nursing,” “videoconferencing system and patient safety,” and “telehealth technology in quality care.” This methodology facilitated the identification of peer-reviewed studies that emphasize the positive impact of telehealth on nursing practice.

Annotation Elements

Ådnanes et al. (2024) conducted a scoping review investigating the use of videoconferencing (VC) in delivering mental health services to children and adolescents within child welfare systems across seven countries. The study demonstrates that VC significantly improves access to child and adolescent mental health services (CAMHS), ensuring timely interventions that are crucial for patient safety. It also positively affects academic performance and daily functioning by facilitating coordination between mental health professionals and child welfare staff. However, challenges remain as screen-based treatments may hinder the establishment of strong therapeutic relationships, potentially compromising care quality. For nursing and interdisciplinary teams, the study highlights the importance of understanding VC’s benefits and limitations to deliver patient-centered care and foster effective collaboration. This review serves as a comprehensive guide for implementing telehealth in mental health settings.

Cubo et al. (2021) reviewed 26 videoconferencing software programs used in telemedicine, emphasizing technical, security, regulatory compliance, and usability aspects. Their findings indicate that videoconferencing enhances patient safety and care quality by enabling remote neurological assessments, expanding access to specialists, and supporting treatment continuity during health crises. Nonetheless, cybersecurity threats pose risks to patient data integrity if not adequately managed. For nursing teams, videoconferencing supports remote consultations, patient education, and interdisciplinary collaboration, which are essential for managing chronic conditions requiring ongoing monitoring. The study underscores the need to select secure and compliant platforms to protect sensitive information and deliver effective telehealth services.

Newbould et al. (2021) employed a realist evaluation approach to identify factors that influence the adoption and sustainability of videoconferencing in care homes for older adults in the Yorkshire and Humber regions. The research underscores the critical role of contextual elements such as communication culture, leadership involvement, and staff experience in successful telehealth implementation. Videoconferencing enhances patient safety by providing faster access to healthcare, particularly during off-hours, and improves care quality through timely specialist input. It promotes nursing practice and teamwork by enabling real-time consultations and shared learning, thus improving care coordination. The study stresses the importance of leadership commitment, psychological safety, and comprehensive staff training to overcome barriers to telehealth use in long-term care environments.

Payne and Clarke (2023) explored the continued use of video consultations in urgent primary care within the UK post-pandemic. Focus group discussions with general practitioners (GPs) revealed that video consultations complement telephone triage by allowing visual assessments, thereby improving triage accuracy and patient safety. The technology facilitates timely referrals, fosters patient trust, and accommodates third-party participation when necessary. For nursing and interdisciplinary teams, video consultations improve resource allocation, enhance care coordination, and allow remote or shielded staff to participate in patient care. The article highlights the importance of individualized training for successful adoption and suggests that video consultations offer innovative pathways to improve patient outcomes in urgent care settings.

Tenfelde et al. (2023) analyzed factors influencing patient satisfaction with video consultations, focusing on patient characteristics, physician communication, and technology reliability. The study found that satisfaction correlates strongly with minimal technical disruptions, positive perceptions of online communication, reduced need for travel, and effective interaction with physicians. Demographic variables such as age or socioeconomic status showed little impact on satisfaction levels. Video consultations enhance patient safety and care quality by facilitating timely healthcare access and minimizing travel-related risks. They also support nursing practices by increasing patient engagement, enabling remote monitoring, and fostering collaborative communication. This research provides practical insights to optimize video consultation experiences across healthcare settings.

Artificial Intelligence (AI)

Artificial Intelligence (AI) can significantly augment video consultations by streamlining patient care, nursing workflows, and overall healthcare efficiency. AI-powered systems assist in patient triage by analyzing data to prioritize urgent cases and generate personalized care recommendations. Tools such as AI-driven captioning provide real-time subtitles during telehealth sessions, enhancing accessibility for patients with hearing impairments by converting speech into text (Burrell, 2023). Furthermore, AI-based predictive analytics enable the monitoring of patient health trends, facilitating early identification of complications and thereby reducing hospital readmission rates. According to Tenfelde et al. (2023), minimizing technical problems and improving physician-patient communication are crucial for patient satisfaction during video consultations. AI addresses these by enhancing video quality, troubleshooting issues, and boosting patient engagement. Additionally, AI chatbots support nursing workflows by providing instant healthcare information, assisting with routine checks, medication adjustments, and general inquiries, ultimately enabling nurses to devote more attention to patient-centered care (Burrell, 2023).

Summary of Recommendation

The reviewed literature consistently highlights the benefits of videoconferencing in healthcare, including improved patient access, enhanced safety, and higher quality care, alongside the facilitation of interdisciplinary collaboration. Videoconferencing enables timely interventions, reduces travel-related risks, and provides access to specialized expertise. Effective adoption hinges on reducing technical challenges and ensuring robust communication between patients and providers (Tenfelde et al., 2023). This technology fosters real-time consultations, joint decision-making, and better care coordination. Nevertheless, cybersecurity concerns and the potential hindrance to forming therapeutic relationships must be addressed (Cubo et al., 2021). Organizational success depends on leadership support, communication culture, technological infrastructure, and comprehensive staff education. Data security policies and regulatory compliance are vital to safeguard patient privacy. A culture of innovation combined with continuous training empowers staff to leverage videoconferencing effectively (Payne & Clarke, 2023). The integration of AI tools further alleviates healthcare burdens by improving communication, supporting remote monitoring, and enhancing patient engagement (Burrell, 2023). Overall, the implementation of videoconferencing technology in healthcare improves patient outcomes, operational efficiency, and workforce satisfaction when backed by strong leadership and solid technical frameworks.

---

Heading	Rephrased Content
Introduction to the Selected Technology Topic	Telehealth videoconferencing is chosen for its ability to increase healthcare access, improve quality, and ensure patient safety, especially in rural or underserved areas. This technology supports real-time patient-provider interactions, enhancing care continuity and decreasing hospital readmissions. Research was conducted through PubMed, CINAHL, and ScienceDirect using keywords related to telehealth and nursing, yielding peer-reviewed studies emphasizing telehealth’s benefits in nursing practice.
Annotation Elements	Ådnanes et al. (2024) reviewed videoconferencing for child/adolescent mental health services, finding improved access and safety but noting challenges in building therapeutic relationships. Cubo et al. (2021) evaluated 26 telemedicine platforms, emphasizing security and usability, highlighting videoconferencing’s role in remote neurological care and the need for secure systems. Newbould et al. (2021) identified organizational factors like leadership and staff experience as key to adopting videoconferencing in elder care, which enhances patient safety and teamwork. Payne & Clarke (2023) studied UK urgent care video consultations, noting improved triage and resource use, with recommendations for tailored training. Tenfelde et al. (2023) found patient satisfaction depends on technology reliability and physician communication, with videoconferencing reducing travel risks and supporting nursing collaboration.
Artificial Intelligence (AI)	AI complements video consultations by aiding triage, providing real-time captioning for accessibility, and using predictive analytics to detect patient risks early. AI enhances technical reliability and communication, improving satisfaction. Chatbots assist nursing workflows with routine care information, enabling nurses to focus on direct patient care (Burrell, 2023; Tenfelde et al., 2023).
Summary of Recommendation	Videoconferencing enhances patient safety, access, and quality by enabling timely care and interdisciplinary teamwork. Successful implementation requires addressing cybersecurity and therapeutic challenges, with leadership and staff training critical to adoption. Policies protecting data and fostering innovation support effective use. AI integration further improves care efficiency and patient engagement. Supported by leadership and infrastructure, telehealth videoconferencing improves outcomes, efficiency, and workforce satisfaction (Burrell, 2023; Cubo et al., 2021; Payne & Clarke, 2023; Tenfelde et al., 2023).

---

References

Ådnanes, M., Kaasbøll, J., Kaspersen, S. L., & Krane, V. (2024). Videoconferencing in mental health services for children and adolescents receiving child welfare services: A scoping review. BMC Health Services Research, 24(1). https://doi.org/10.1186/s12913-024-11157-y

Burrell, D. N. (2023). Dynamic evaluation approaches to telehealth technologies and artificial intelligence (AI) telemedicine applications in healthcare and biotechnology organizations. Merits, 3(4), 700–721. https://doi.org/10.3390/merits3040042

Capella 4045 Assessment 3

Cubo, E., Arnaiz-Rodriguez, A., Arnaiz-González, Á., Díez-Pastor, J.-F., Spindler, M., Cardozo, A., Garcia-Bustillo, A., Mari, Z., & Bloem, B. R. (2021). Videoconferencing software options for telemedicine: A review for movement disorder neurologists. Frontiers in Neurology, 12. https://doi.org/10.3389/fneur.2021.745917

Newbould, L., Ariss, S., Mountain, G., & Hawley, M. S. (2021). Exploring factors that affect the uptake and sustainability of videoconferencing for healthcare provision for older adults in care homes: A realist evaluation. BMC Medical Informatics and Decision Making, 21(1). https://doi.org/10.1186/s12911-020-01372-y

Payne, R., & Clarke, A. (2023). How and why are video consultations used in urgent primary care settings in the UK? A focus group study. BJGP Open, 7(3). https://doi.org/10.3399/bjgpo.2023.0025

Capella 4045 Assessment 3

Tenfelde, K., Bol, N., Schoonman, G., Erik, J., & Antheunis, M. L. (2023). Exploring the impact of patient, physician and technology factors on patient video consultation satisfaction. Digital Health, 9. https://doi.org/10.1177/20552076231203887